RETURN POLICY

We ARE SORRY that your order didn't work out!

Sparkly Girl NO REFUNDS  EXCHANGE ONLY !

have a 15-day EXCHANGE  policy, which means you have 15 days after receiving your item to request a EXCHANGE.

To be eligible for EXCHANGE, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start EXCHANGE, you can contact us at info@thesparklygirl.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a EXCHANGE will not be accepted.

You can always contact us for any return question at info@thesparklygirl.com.

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item,  contact us At thesparklygirl@hotmail.com  with in 24 hours after received  so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items in special   are consider final sale and can't be consider for refunded.  

Exchanges ONLY 

The fastest way to ensure you get what you want is to EXCHANGE the item you have, and once the return is accepted, make a separate purchase for the new item.

 

 No Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

must send back within 15 days of the delivery day. Items must be unworn, unwashed, and have original tag attached, and returned in the original package.   

 We Reserved Right Regarding Returned

We have reserved the right to solely  define and limit, refuse, and/or reject returns from customer at any time due to:                                                                                                                                                             

*An irregular or excessive returns history indicative of "wardrobing"                          *An irregular or excessive returned history involving worm, damaged, missing item, or altered.                                                                                                            *Potential fraudulent or activity.  

 

 

 We have the right to refuse the service in person or online to any customer or entity, due to disrespect actions as note above.